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MerchantRevive

ABOUT MERCHANTREVIVE

Merchant Center recovery as a managed project

MerchantRevive helps find verifiable causes of a suspension, agree the scope of fixes and prepare your store for a review — without guesswork or rushed requests.

Independent service. For the first review, your store address and the text of the notification are enough.

HOW WE WORK

Facts before conclusions

We build the work around verifiable discrepancies and define the boundaries upfront: what we do, what the store must provide and what Google decides.

01

Evidence first

Conclusions rely on the store page, product data, settings and the purchase path. The report keeps links, observations and the context of each check.

02

Changes only after approval

Before work starts, we agree on the format, expected materials and the limits of the fixes. New tasks never appear in the scope without explanation.

03

Control instead of promises

We verify the result of changes and the store's readiness. We do not promise recovery: the final decision stays with Google.

RESPONSIBILITY MAP

Who influences the result

Choose a party and see its real role. This boundary helps avoid expectations that no contractor can control.

OUR AREA OF RESPONSIBILITY

Find and explain discrepancies

We compare the notification, website, product data and settings. We set priorities, document evidence and control the agreed scope of fixes.

  • check the applicable surfaces;
  • prepare a clear action plan;
  • record the changes made;
  • assess readiness for a review.

Boundary: MerchantRevive does not decide whether an account is reinstated.

AUDIT SCOPE AND METHOD

147 checks — a system, not a promise

147 is the number of items in MerchantRevive's internal methodology. It is not an official Google list and not a mandatory scope for every project: we determine applicability first.

How the methodology is applied
  1. 01
    Applicability

    We select checks for the market, platform and situation of the store.

  2. 02
    Evidence

    We record the observation, the source and the context of the conclusion.

  3. 03
    Priority

    We separate critical tasks from improvements and clarifications.

  4. 04
    Control

    We repeat the relevant checks after the changes.

WORKING MATERIALS

What the client keeps

The result can be verified and handed over to your team. The format of the materials depends on the chosen service and the agreed scope.

Work plan

What to fix, in what order and who is responsible for each action.

Evidence report

Observations, links and explanations for the applicable checks.

Change log

Shows what is done, what remains and what has been re-checked.

Readiness conclusion

The confirmed state of the store before the next action.

TRANSPARENT BOUNDARIES

What we will not promise

A premium service starts with an honest answer about what can be verified and what cannot be controlled.

  • Guaranteed recoveryGoogle determines the decision and review timelines.
  • Requests before readinessFirst we verify the result of the agreed fixes.
  • Changes without approvalScope and responsibility are fixed before the work.
  • Passwords and codesPasswords and two-factor authentication codes are not needed.

ABOUT

Short answers

The essentials about the service's independence, access and the limits of the work.

Ask a question
Is MerchantRevive affiliated with Google?

No. MerchantRevive is an independent service. Google sets the requirements, review timelines and the final decision.

What do the 147 checks mean?

This is the scope of the internal methodology, not an official Google list. Only relevant checks are applied to a project.

Do you need my account password?

For the initial review, the store address and the text of the notification are enough. Passwords and two-factor authentication codes should not be shared.

Who makes the fixes?

It depends on the chosen format: we make the agreed changes or prepare tasks for the store's team.

Can recovery be guaranteed?

No. We audit the store, fix the agreed scope of issues and prepare evidence, but Google makes the decision.

FIRST STEP WITHOUT PASSWORDS

Show us the notification — we will define a sensible next step

Send the store address and the text of the Google message. We will explain whether the task fits, what data will be needed and which work format to choose.

Start the review